These Back to School Promotion Terms and Conditions (the “Promotion Terms”) govern the promotional offer described below (the “Promotion”) made available by FLiiP (“FLiiP”, “us”, “we”, or “our”).
The Promotion is offered to businesses only. It is not offered to individuals acquiring goods or services for personal, family or household purposes.
By participating in the Promotion, by requesting or accepting a promotional discount, or by entering into a subscription agreement that reflects a promotional discount, you accept these Promotion Terms.
These Promotion Terms supplement, and do not replace, the FLiiP Terms of Service and any subscription agreement, order form or statement of work between you and FLiiP (together, the “Agreement”). The Agreement governs all matters not expressly addressed in these Promotion Terms. In the event of a direct conflict between these Promotion Terms and the Agreement, these Promotion Terms prevail, but only in respect of the Promotion and only for the duration of the Promotion Period.
Please read section 3 carefully. It explains that the amount stated as the maximum discount is a ceiling and not an amount you are guaranteed to receive.
1. Promotion Period
1.1 The Promotion opens on September 1, 2026 at 12:00 a.m. Eastern Time and closes on September 30, 2026 at 11:59 p.m. Eastern Time (the “Promotion Period”).
1.2 To participate, you must complete the qualifying action described in section 2 within the Promotion Period. Actions completed before or after the Promotion Period do not qualify.
1.3 FLiiP may end the Promotion Period earlier, or extend it, in accordance with section 9.
2. Eligibility
2.1 To be eligible, you must:
- be a business that operates one or more gyms, fitness studios, training facilities or comparable establishments;
- not currently be, and not have been within the twelve (12) months preceding the start of the Promotion Period, a paying FLiiP customer;
- complete a demo request or sign-up through an official FLiiP channel during the Promotion Period;
- attend a scheduled demonstration or discovery call with a member of the FLiiP team, where FLiiP requests one;
- enter into a new subscription agreement with FLiiP, on terms acceptable to FLiiP, within thirty (30) days after that demonstration and in any event no later than October 30, 2026; and
- satisfy FLiiP’s standard onboarding, credit and verification requirements.
2.2 The following are not eligible: existing FLiiP customers, accounts that have been suspended or terminated for cause, resellers, FLiiP employees, contractors and their immediate family members, and any party in a jurisdiction where the Promotion would be unlawful or would require a registration or filing that FLiiP has not completed.
2.3 FLiiP may verify eligibility and may request supporting information. FLiiP may decline participation where eligibility cannot be verified.
2.4 One promotional discount per business entity, and one per group of affiliated entities under common control, unless FLiiP agrees otherwise in writing.
3. What the Promotion is, and what it is not
3.1 Eligible customers may receive a one-time discount of up to a maximum of two thousand dollars ($2,000) (the “Promotional Discount”), applied as described in section 3.2.
3.2 How the Promotional Discount is made up. The Promotional Discount is a total value that FLiiP may apply in either or both of the following ways, in whatever combination FLiiP determines: (a) as a reduction of one-time fees payable to FLiiP, including onboarding, implementation, data migration, configuration, training and hardware fees; and (b) as a reduction of your monthly subscription fee for a stated number of months within your initial term. The combination depends on your situation, including the plan you select, whether you operate one location or several, the length of the term you commit to and the scope of onboarding required. It is set out in your order form.
3.3 How a monthly reduction works. Where any part of the Promotional Discount is applied as a monthly reduction, it applies for the number of months stated in your order form and no longer. It does not change your list rate, it does not continue beyond those months, and it does not carry into any renewal term, after which your ordinary subscription fees apply in full. The one-time and monthly components together do not exceed the maximum in section 3.1.
3.4 The maximum is per customer, not per location. Two thousand dollars is the total maximum available to you, regardless of how many locations, sites, brands or affiliated entities you operate on FLiiP. It is not $2,000 per location.
3.5 Currency. The Promotional Discount is stated and applied in the currency in which FLiiP bills your account, being Canadian dollars or United States dollars. The applicable currency is the one stated in your order form. FLiiP does not convert the maximum between currencies, so the maximum is two thousand dollars in your billing currency and is not adjusted for exchange rates.
3.6 The amount stated in section 3.1 is a maximum. It is not a guaranteed amount, an average amount, a typical amount, or an amount you should expect to receive.
3.7 The Promotional Discount actually offered to you may be substantially less than $2,000. Depending on the plan you select and the configuration of your account, it may be a smaller amount such as $800 or $100, and it may be zero dollars ($0), meaning no discount at all. A number of plans and account configurations attract no Promotional Discount.
3.8 Nothing in the Promotion entitles you to any particular discount amount. No discount exists until FLiiP has confirmed a specific dollar amount to you in writing in a quote, order form or subscription agreement signed by both parties.
3.9 The Promotional Discount is not a prize, an award, a credit balance, a voucher, a gift card, or a sum of money. It is a reduction applied to fees otherwise payable under the Agreement.
3.10 The Promotional Discount is not determined by chance, by draw, by lot or by any random or randomized process. It is determined by FLiiP by applying the factors set out in section 4.
4. How the Promotional Discount amount is determined
4.1 The amount of the Promotional Discount, and whether any Promotional Discount is offered at all, is determined by FLiiP at its sole discretion.
4.2 In exercising that discretion, FLiiP assesses factors including:
- the plan or tier you select;
- the number of locations to be managed on FLiiP;
- the size and configuration of your account, including the number of active members and staff users;
- the modules, add-ons and optional services you subscribe to;
- the billing frequency and the length of the contract term you commit to;
- the scope of onboarding, data migration and configuration work required;
- any standard, published or previously agreed discount, credit or preferential pricing you are already receiving or are eligible to receive, as described in section 5; and
- the total contract value.
4.3 FLiiP’s determination is final. The Promotional Discount amount is not negotiable and is not subject to appeal, review or arbitration as to quantum.
4.4 FLiiP will communicate the Promotional Discount amount to you in writing, in a quote, order form or subscription agreement, before you are asked to sign it, so that you can decide whether to proceed with knowledge of the actual amount.
4.5 FLiiP does not represent that any particular proportion of participants will receive the maximum amount, or any amount.
5. No stacking, no cumulation, no substitution
5.1 The Promotional Discount is not cumulative and does not stack with any other discount, credit, rebate, promotion or preferential pricing.
5.2 Without limiting section 5.1, the Promotional Discount does not stack with and is not added to:
- multi-location, multi-site or volume pricing;
- referral credits or partner, affiliate or reseller pricing;
- migration, switching or competitive-displacement offers;
- any other FLiiP promotion, campaign or limited-time offer; and
- any custom or negotiated pricing already extended to you.
5.3 Where you are eligible for more than one discount, credit or preferential pricing arrangement, FLiiP applies the single most advantageous one to you and does not apply the others. Where an existing or standard discount already applies to your account, the Promotional Discount may be reduced to zero dollars ($0) as a result.
5.4 The Promotion does not replace, extend, restore or reinstate any discount, credit or preferential pricing that has expired or that you are no longer eligible for. FLiiP’s standard discounts remain available on their own terms, independently of the Promotion. Nothing in the Promotion prevents FLiiP from agreeing separately negotiated pricing with you outside the Promotion; such pricing is not a Promotional Discount and is not governed by these Promotion Terms.
6. How the Promotional Discount is applied
6.1 The Promotional Discount is applied as a reduction of fees invoiced under your subscription agreement, against the fee types described in section 3.2, in the manner and over the period stated in your order form.
6.2 The Promotional Discount is applied once. It does not recur, does not renew, and does not apply to any renewal term unless expressly stated in your order form.
6.3 The Promotional Discount has no cash or monetary value, cannot be redeemed for cash, cannot be exchanged, and cannot be applied against amounts owing to any third party.
6.4 The Promotional Discount is personal to you, is non-transferable, non-assignable and non-refundable, and may not be sold, traded or given away.
6.5 Fees are exclusive of applicable taxes. The Promotional Discount is applied to fees before the calculation of taxes. You remain responsible for all applicable taxes on the net amount payable.
7. Loss of the Promotional Discount
7.1 The Promotional Discount is forfeited, and FLiiP may invoice you for the full undiscounted fees, if:
- you provided false, incomplete or misleading information in connection with eligibility;
- you did not in fact satisfy an eligibility requirement in section 2;
- you fail to pay any invoice when due and do not cure the failure within the period stated in the Agreement;
- your subscription is terminated by FLiiP for cause; or
- you cancel your subscription before the end of the minimum term stated in your order form, in which case the forfeited amount is the unamortized portion of the Promotional Discount, calculated pro rata over that minimum term.
7.2 Amounts payable under section 7.1 are due on invoice.
8. No warranty as to the Promotion
8.1 The Promotion is offered as is. Beyond FLiiP’s obligation to honour a Promotional Discount confirmed in a signed order form in accordance with section 9.3, FLiiP makes no representation, warranty or undertaking of any kind in connection with the Promotion.
8.2 FLiiP is not responsible for any lost, delayed, misdirected, incomplete or corrupted submission, for any failure of any website, form, email or telecommunication system, or for any error by a third party.
8.3 FLiiP’s liability in connection with the Promotion is subject to the limitations and exclusions of liability set out in the Agreement.
9. Changes, suspension and end of the Promotion
9.1 FLiiP may modify, suspend, shorten, extend, withdraw or end the Promotion, and may amend these Promotion Terms, at any time and for any reason, at its sole discretion, without prior notice and without liability.
9.2 FLiiP may also change the maximum amount stated in section 3.1, the eligibility requirements in section 2, and the factors in section 4.2.
9.3 Any change under section 9.1 or 9.2 applies prospectively only. A Promotional Discount already confirmed to you in writing in an order form or subscription agreement signed by both parties will be honoured on its stated terms and for its stated duration, notwithstanding any change to or end of the Promotion.
9.4 The version of these Promotion Terms in force at the time you sign your order form governs your Promotional Discount. FLiiP maintains the current version at myfliip.com/back-to-school/terms.
10. Personal information
10.1 FLiiP collects and uses personal information in connection with the Promotion, including the contact details you submit through a demo request or sign-up form, in order to assess eligibility, contact you, schedule and conduct a demonstration, determine and administer the Promotional Discount, and communicate with you about FLiiP’s products and services.
10.2 FLiiP handles personal information in accordance with its Privacy Policy and with applicable privacy legislation, including the Québec Act respecting the protection of personal information in the private sector.
10.3 You may request access to or rectification of your personal information, or withdraw your consent to receiving commercial communications, by contacting FLiiP’s person responsible for the protection of personal information at info@myfliip.com.
10.4 The determination of the Promotional Discount amount involves human assessment by FLiiP personnel and is not made exclusively by automated processing of personal information.
11. Language
11.1 These Promotion Terms are published in French and in English. The French version is available at myfliip.com/fr/rentree/conditions and is displayed at least as prominently and on terms at least as favourable as this English version.
11.2 It is the express wish of the parties that, where a customer has been provided with the French version of these Promotion Terms and of any related order form or agreement and nevertheless elects to proceed in English, these Promotion Terms and all related documents and notices be drawn up in English.
12. Governing law and forum
12.1 These Promotion Terms are governed by and construed in accordance with the laws of the Province of Québec and the federal laws of Canada applicable therein, without regard to conflict-of-laws rules.
12.2 The parties irrevocably submit to the exclusive jurisdiction of the courts of the Province of Québec sitting in the judicial district in which FLiiP has its registered office, for any dispute arising out of or in connection with the Promotion or these Promotion Terms.
13. General
13.1 If any provision of these Promotion Terms is held invalid or unenforceable, that provision is severed and the remaining provisions continue in force.
13.2 FLiiP’s failure to enforce any provision is not a waiver of it.
13.3 Section headings are for convenience only and do not affect interpretation.
13.4 These Promotion Terms, together with the Agreement, constitute the entire understanding between you and FLiiP with respect to the Promotion, and supersede any prior statement, representation, estimate or indication of a discount amount, whether oral or written, made by any FLiiP representative before your order form was signed.
14. Contact
Questions about the Promotion: info@myfliip.com or 1-844-693-5447.
947 de Carillon Street, Chambly, Quebec, Canada, J3L 2Z9