Build
Everything to run daily operations: bookings, payments, and your member app.
CA$299£249€249€249 $299 /month
- Bookings, class & PT scheduling
- Member mobile app
- RISE CRM (Light)
- Chat & email support
Full platform. Every plan. Real pricing.
Every plan includes bookings, payments, CRM, and your member app. We publish the price because most gym software won't.
Perform
For gyms actively growing: adds the full RISE CRM, automation, and AI.
CA$549£499€499€499 $549 /month
- Everything in Build, plus
- RISE CRM (Full) + automations
- Access control API
- 15-minute support calls
Peak
For multi-location operators: adds your branded app and analytics you can ask anything.
CA$849£699€699€699 $849 /month
- Everything in Perform, plus
- Branded mobile app
- Advanced analytics + ask your data
- Full AI features included
For large multi-location and franchise groups
Enterprise
A tailored FLiiP setup for large gym groups, franchises, and corporate operators, built for scale, complex operations, and custom workflows.
Custom Tailored agreement, volume payment rates
- Tailored platform configuration
- Multi-location and franchise support
- Dedicated strategic customer success
- Advanced integrations and API support
Switching is the easy part.
Most platforms hand you a CSV and wish you luck. We run the migration for you (members, billing history, and contracts) so your team goes live on prebuilt playbooks, not a blank setup screen.
What you run today
- ABC
- Mindbody
- Spreadsheets
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We map your current stack
On the demo we go capability-by-capability through what you run today, so nothing (members, plans, or open balances) gets left behind.
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We migrate your data
Members, billing history, contracts, and active plans move over with white-glove onboarding. You review; we do the lifting.
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Your team trains on real workflows
Staff activate prebuilt playbooks for onboarding, retention, and follow-up instead of configuring automations from a blank slate.
Live on FLiiP
A few weeks, fully supported Real example: Gold's Gym consolidated ABC, Gym Sales, and Trainerize into one platform across two locations, nothing left behind.
Pick the right plan, side by side.
Higher tiers carry everything from the tier below.
Tap a feature for details
| Hover a feature for details | Build Small studios CA$299/mo£249/mo€249/mo€249/mo $299/mo | Perform Expanding gyms CA$549/mo£499/mo€499/mo€499/mo $549/mo | Peak Growth & retention CA$849/mo£699/mo€699/mo€699/mo $849/mo | Enterprise Multi-location Custom |
|---|---|---|---|---|
| Core operations | ||||
| Bookings & class scheduling Members book classes, courts, and sessions online or in the app, with real-time capacity and your rules enforced automatically. | ||||
| Members book classes, courts, and sessions online or in the app, with real-time capacity and your rules enforced automatically. | ||||
| Member self check-in Members check themselves in at the door or a kiosk, so the front desk is not a bottleneck at peak hours. | ||||
| Members check themselves in at the door or a kiosk, so the front desk is not a bottleneck at peak hours. | ||||
| Class waitlists & free trials Auto-fill canceled spots from the waitlist and run free trials that turn visitors into paying members. | ||||
| Auto-fill canceled spots from the waitlist and run free trials that turn visitors into paying members. | ||||
| Personal trainer booking Members book one-on-one PT sessions against each trainer’s live availability, with payment handled inline. | ||||
| Members book one-on-one PT sessions against each trainer’s live availability, with payment handled inline. | ||||
| Family & shared accounts Link partners, kids, and dependents under one account so households book and pay together. | ||||
| Link partners, kids, and dependents under one account so households book and pay together. | ||||
| Late cancellation fee Charge configurable late-cancel and no-show fees automatically, no awkward front-desk conversations. | ||||
| Charge configurable late-cancel and no-show fees automatically, no awkward front-desk conversations. | ||||
| Host events & workshops Sell tickets to workshops, seminars, and one-off events alongside your regular class schedule. | ||||
| Sell tickets to workshops, seminars, and one-off events alongside your regular class schedule. | ||||
| Staff management & payroll exports Manage staff schedules, track worked hours, and export payroll-ready data for your team. | ||||
| Manage staff schedules, track worked hours, and export payroll-ready data for your team. | ||||
| POS inventory management Sell retail, supplements, and merch with stock levels that update as you sell. | ||||
| Sell retail, supplements, and merch with stock levels that update as you sell. | ||||
| Online shop on mobile Members buy products, passes, and add-ons directly from the Member App. | ||||
| Members buy products, passes, and add-ons directly from the Member App. | ||||
| On-demand video platform Host recorded classes and programming members can stream anytime, anywhere. | ||||
| Host recorded classes and programming members can stream anytime, anywhere. | ||||
| Access control integration Connect door hardware and entry systems (Gantner, Passport) so access follows membership status in real time. | ||||
| Connect door hardware and entry systems (Gantner, Passport) so access follows membership status in real time. | ||||
| Member experience | ||||
| Member mobile app (FLiiP-branded) A polished mobile app for booking, payments, and check-in, published under the FLiiP brand. | ||||
| A polished mobile app for booking, payments, and check-in, published under the FLiiP brand. | ||||
| Branded mobile app (your brand) Your own app in the App Store and Google Play, with your logo, colors, and name. It serves both members and staff. | ||||
| Your own app in the App Store and Google Play, with your logo, colors, and name. It serves both members and staff. | ||||
| CRM & automation | ||||
| Unified inbox Every member conversation, email, SMS, and chat, in one shared inbox the whole team can work. | ||||
| Every member conversation, email, SMS, and chat, in one shared inbox the whole team can work. | ||||
| Marketing emails Design and send branded email campaigns to segments of your member base. | ||||
| Design and send branded email campaigns to segments of your member base. | ||||
| 2-way SMS Text members and let them reply, from the same inbox your team already uses. | ||||
| Text members and let them reply, from the same inbox your team already uses. | ||||
| Smart lists Dynamic member segments that update themselves as people join, lapse, or change status. | ||||
| Dynamic member segments that update themselves as people join, lapse, or change status. | ||||
| Lead funnels Capture and route new leads through staged funnels so none slip through the cracks. | ||||
| Capture and route new leads through staged funnels so none slip through the cracks. | ||||
| Automations & workflows Trigger emails, texts, and tasks automatically off member behavior and milestones. | ||||
| Trigger emails, texts, and tasks automatically off member behavior and milestones. | ||||
| Customer journeys Map multi-step lifecycle journeys, from first trial to long-term renewal, on autopilot. | ||||
| Map multi-step lifecycle journeys, from first trial to long-term renewal, on autopilot. | ||||
| Marketing & growth | ||||
| Referral campaigns Turn members into a referral channel with tracked invites and rewards. | ||||
| Turn members into a referral channel with tracked invites and rewards. | ||||
| Google reputation builder Prompt happy members to leave Google reviews and grow your local search presence. | ||||
| Prompt happy members to leave Google reviews and grow your local search presence. | ||||
| Collect class reviews Gather post-class feedback and surface ratings for instructors and sessions. | ||||
| Gather post-class feedback and surface ratings for instructors and sessions. | ||||
| Social planner Plan and schedule your gym’s social posts from one calendar. | ||||
| Plan and schedule your gym’s social posts from one calendar. | ||||
| Facebook marketing integration Connect Facebook to sync audiences and track campaign performance. | ||||
| Connect Facebook to sync audiences and track campaign performance. | ||||
| Google ads integration Tie Google Ads spend to sign-ups so you can see what is actually working. | ||||
| Tie Google Ads spend to sign-ups so you can see what is actually working. | ||||
| Ad platform & reporting Run and measure paid campaigns with reporting tied back to membership revenue. | ||||
| Run and measure paid campaigns with reporting tied back to membership revenue. | ||||
| AI | ||||
| AI-powered chat widget An on-site chat assistant that answers prospect questions and captures leads around the clock. | ||||
| An on-site chat assistant that answers prospect questions and captures leads around the clock. | ||||
| AI conversations AI-drafted replies and follow-ups across your member conversations. | ||||
| AI-drafted replies and follow-ups across your member conversations. | ||||
| AI reviews AI helps request, respond to, and learn from member reviews. | ||||
| AI helps request, respond to, and learn from member reviews. | ||||
| AI churn predictor Flags members who are likely to cancel before they do, so you can step in early. | ||||
| Flags members who are likely to cancel before they do, so you can step in early. | ||||
| Member AI assistant (mobile app) An AI chat in your gym’s app that talks fitness with members and answers questions about your classes, pricing, and offers, set up by your gym. | ||||
| An AI chat in your gym’s app that talks fitness with members and answers questions about your classes, pricing, and offers, set up by your gym. | ||||
| AI collection agent AI voice calls that reach members about an overdue payment, explain how to fix it, and follow up by text or email. | ||||
| AI voice calls that reach members about an overdue payment, explain how to fix it, and follow up by text or email. | ||||
| AI receptionist An AI front desk that answers inbound calls 24/7, books tours, and handles routine member requests, even after hours. | ||||
| An AI front desk that answers inbound calls 24/7, books tours, and handles routine member requests, even after hours. | ||||
| Analytics & multi-location | ||||
| Analytics & reporting Dashboards for revenue, attendance, and retention across your business. | ||||
| Dashboards for revenue, attendance, and retention across your business. | ||||
| Advanced Analytics: custom dashboards Start from a template or build your own KPI views from your FLiiP and RISE data. No developer or data team needed. | ||||
| Start from a template or build your own KPI views from your FLiiP and RISE data. No developer or data team needed. | ||||
| Ask your data (AI) Ask a question in plain language, in any language, and get the answer as a chart and a summary you can save to a dashboard. AI usage fees may apply. | ||||
| Ask a question in plain language, in any language, and get the answer as a chart and a summary you can save to a dashboard. AI usage fees may apply. | ||||
| Scheduled reports & alerts Email any dashboard daily, weekly, or monthly, and get an alert when a number crosses your threshold. | ||||
| Email any dashboard daily, weekly, or monthly, and get an alert when a number crosses your threshold. | ||||
| Multi-location management Run multiple clubs from one account, with location-level controls and roll-ups. | ||||
| Run multiple clubs from one account, with location-level controls and roll-ups. | ||||
| Support & customer success | ||||
| Chat & email support Reach the support team by chat and email. Responsive, text-based help, included on every plan. | ||||
| Reach the support team by chat and email. Responsive, text-based help, included on every plan. | ||||
| Bookable 15-minute support calls Book a 15-minute call with a support specialist when you would rather talk something through than type it out. | ||||
| Book a 15-minute call with a support specialist when you would rather talk something through than type it out. | ||||
| Dedicated technical support phone line Call a specialist directly on a dedicated line, Monday to Friday, 8am to 5pm EST (North America) and 9am to 5pm CET (Europe). No callback, no booking ahead. | ||||
| Call a specialist directly on a dedicated line, Monday to Friday, 8am to 5pm EST (North America) and 9am to 5pm CET (Europe). No callback, no booking ahead. | ||||
| Shared Customer Success team Access to our customer success team on a shared basis. | ||||
| Access to our customer success team on a shared basis. | ||||
| Dedicated support & customer success A named point of contact who knows your account. | ||||
| A named point of contact who knows your account. | ||||
| Dedicated Customer Success Manager A dedicated CSM who owns your onboarding, adoption, and growth plan. | ||||
| A dedicated CSM who owns your onboarding, adoption, and growth plan. | ||||
| Strategic touchpoints Scheduled strategy reviews with your success manager. | Monthly | Unlimited | Unlimited | |
| Scheduled strategy reviews with your success manager. | ||||
| Unlimited support & customer success No caps on support or success, as much help as you need. | ||||
| No caps on support or success, as much help as you need. | ||||
| Payments | ||||
| Card Not Present rate Processing rate for online and card-on-file payments. | 2.9% + $0.30 | 2.9% + $0.30 | Starting at 2.75%* | Custom |
| Processing rate for online and card-on-file payments. | ||||
| Direct Debit rate Processing rate for bank direct-debit payments (ACH, PAD, or SEPA). | 1% + $0.40 | 1% + $0.40 | Starting at 1%* | Custom |
| Processing rate for bank direct-debit payments (ACH, PAD, or SEPA). | ||||
| Lowest payment rates Our best published processing rates, reserved for higher tiers. | ||||
| Our best published processing rates, reserved for higher tiers. | ||||
| Enterprise-specific | ||||
| Tailored platform configuration We configure FLiiP around your specific operating model and complex requirements. | ||||
| We configure FLiiP around your specific operating model and complex requirements. | ||||
| Multi-location & franchise-level support Franchise-grade controls, permissions, and roll-ups across many locations. | ||||
| Franchise-grade controls, permissions, and roll-ups across many locations. | ||||
| Dedicated strategic customer success A senior success partner focused on your multi-location strategy. | ||||
| A senior success partner focused on your multi-location strategy. | ||||
| Advanced integrations & API support Custom integrations and API support for the systems you already run. | ||||
| Custom integrations and API support for the systems you already run. | ||||
| Tailored onboarding & implementation A bespoke onboarding and migration plan led by our team. | ||||
| A bespoke onboarding and migration plan led by our team. | ||||
| Get started | Get started | Get started | Talk to us | |
*Conditions apply. Processing pricing starts at the published rates; your exact rates are confirmed during your demo.
AI features are usage-based. Your rates are confirmed during your demo.
Included in every plan
- Fast & reliable platform with 99.9% uptime.
Stay online with a high-performance platform that delivers speed and reliability, keeping your operations running smoothly.
- Integrated payments, no third-parties.
Get faster payouts, automatic reconciliation, and a frictionless experience for you and your members, all at competitive payment rates.
- White-glove customer support.
Our dedicated experts provide hands-on support, ensuring you get real solutions when you need them.
One optional module to extend any plan.
RISE add-on
Website Builder
Launch a high-converting, SEO-optimized, mobile-friendly site with a drag-and-drop builder. No coding required. Set it up in minutes and turn visitors into members.
Talk to us about Website Builder- Drag-and-drop builder, no coding
- SEO-optimized templates
- Mobile-first responsive design
- Native lead capture forms
We save an average of 20 hours weekly in communication and follow-up time. A major win for both productivity and member satisfaction.
Olivier L. & Francis L. Co-Owners · FitSanté · Independent rebrand from Énergie Cardio
Common pricing questions
We understand that business needs change. You can upgrade your plan anytime to access additional features.
Billing is clear and predictable. You'll be billed monthly.
Most gyms are live in about two weeks; bigger clubs and messier data take longer, and we scope that honestly with you up front. From kickoff to go-live, a dedicated specialist runs the whole transition: data mapping, migration, configuration, and team training.
No, and that's deliberate. Onboarding is a small one-time fee that funds 40 to 80 hours of dedicated specialist work: data mapping, migration, configuration, and training your team on real workflows. Those are hours your staff spends running the gym, not rebuilding it in new software.
You can pay by direct debit or credit card. We accept all major credit cards except American Express.
Yes. Every plan includes access to a level of support and customer success.
Yes. Migration is handled by our team, not left to yours. A dedicated specialist maps your data, moves your members, contracts, billing history, and payment tokens, then verifies every record against your previous system. Nothing switches over until you've reviewed and approved it, and your team is trained on the new workflows before day one.
See pricing tailored to your gym.
A 30-minute demo is enough to scope the right plan, payment rates, and add-ons for your operation.
No credit card. Pricing tailored on the call. Quick, fully supported migration.