Your data should run the gym, not just record it.
The analytics, AI, and integrations that turn every check-in, payment, and message into a decision you can act on the same day, across one club or fifty.
Data that runs the gym, not just records it.
Most operators run blind between monthly reports, churn shows up only after the cancellation, the front desk drowns in follow-up, and the numbers stay trapped in spreadsheets. FLiiP Intelligence is the layer that puts live analytics across one club or fifty on one screen, lets you ask your data in plain English, and flags who is about to leave with the AI Churn Predictor. An AI receptionist and engagement autopilot handle the chasing, while native Adyen payments and access control keep every signal connected.
From signal to saved member, without anyone watching.
FLiiP reads what’s happening, scores the risk, runs the next best action, then shows you the result. Here it is on one at-risk member.
- 01 · Signal Activity drops A member’s check-ins fall off for two weeks.
- 02 · Detect Risk flagged Their churn score crosses the line.
- 03 · Decide Next best action A playbook picks the right move.
- 04 · Act Outreach sent A personalized SMS and email go out, automatically.
- 05 · Result Member returns They book a class. Revenue kept.
This whole loop runs today: lead capture, risk scoring, automation, and outreach, all live.
Run the whole gym from one live screen.
A dashboard you check every morning beats a report you read once a month. Revenue, retention, and usage update in real time, so you spot a problem the same day it starts.
Filter by club, period, membership type, or instructor. Stack the metrics that matter onto one screen, save the view, and share it. BI-level depth without the BI team.
Track your recurring success rate live and let auto-rescue retry and recover failed payments before they turn into cancellations.
See every location on one map, benchmark them against each other month over month, and catch the club sliding before it hits the P&L.
Ask a question the way you would ask a manager, get a ranked answer back, then turn it into a saved dashboard with no templates and no analyst.
Talk to your data, not your spreadsheets.
Type a question the way you'd ask a manager. FLiiP answers from your live data, scores which members are about to cancel, and tells you what changed, without exporting a thing.
Club MAA cut churn 30% year over year once attendance, payments, and bookings all lived on one screen.
Software that acts on risk the morning it appears.
Not a chatbot. The save happens whether or not anyone remembered to look. FLiiP watches the patterns a busy front desk can’t, flags the member about to leave, recovers the failed payment, and hands your team a ranked list of who to call next.
Onboarding, inactivity, and renewal journeys run on their own across SMS and email, no staff chasing.
A conversational AI replies on SMS, web chat, Facebook, Instagram, and email — qualifying leads, booking appointments, and handing off to your team when it matters.
Usage patterns score each member's risk and trigger a re-engagement play before the cancellation, not after.
An always-on voice agent answers calls, books tours, and captures leads after hours. Leads that call after 7pm still get a reply.
Hear the AI receptionist handle a real call.
It picks up 24/7, answers questions, and books tours, even after your front desk has gone home. Press play and read along.
Hello, Greg. I'm Lorena, the virtual assistant for Sculpt Fitness. I hope you're doing well. How can I help you today?
Hey Lorena, I would like to book an appointment for tomorrow afternoon.
Got it. Let me check the available slots for tomorrow afternoon. One moment… I have an available slot tomorrow, June 17th, at 12:30 p.m. Would that work for you?
Is 3 p.m. available?
Yes, 3 p.m. is available tomorrow, June 17th. Should I book that for you?
Yes, please.
Great. Could you please confirm your phone number so I can finalize the booking?
It is 514-224-4929.
You're all set for tomorrow, June 17th at 3 p.m. Is there anything else I can help you with?
No, all good. Thank you.
You're welcome. Have a great day, Greg. Take care.
Press play. The transcript follows the call in real time.
A real booking call, handled start to finish by FLiiP's AI receptionist. No staff on the floor, no hold music, no missed lead.
Call now and talk to it live, the same AI you just heard.
Keep the tools that work. Retire the ones that don’t.
FLiiP replaces the systems that should be one system and connects cleanly to the ones you’d never give up. Native integrations across payments and access flow in real time. Connected tools are set up during onboarding, and anything else routes through Zapier.
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Payments & access, built in
Adyen powers payments and reconciliation natively, and Gantner ties key tags, NFC, and facial recognition to entry, with Passport Technology connected for entry management.
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Marketing & communications
Google and Meta Ads connect to sync conversions and optimize spend. Member SMS and email run in RISE, built into the platform.
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Everything else, connected
A Zapier connector covers the long tail. Don’t see your tool? Custom scoping is included on Enterprise agreements.
There is finally a system that thinks like an operator, not just an accountant.
See your gym’s data do something.
Bring your current stack to the demo. We’ll show you the dashboards, the automations, and what gets retired.
Specialist-run migration, fully supported. Built for commercial gyms running one location or fifty.