Grow revenue. Keep members. Run leaner.
Five disconnected tools, members lost faster than they're replaced, blind on the numbers. FLiiP brings acquisition, retention, operations, and analytics into one system.
Built for the busy floor.
At commercial volume the cracks get expensive: failed payments quietly drain revenue, members churn faster than the desk can catch, the front desk drowns in calls and walk-ins, and you steer the club on reports that are already stale. FLiiP runs the whole floor on one system: the AI Churn Predictor flags who is leaving before they cancel, smart retries recover declined cards, an AI receptionist and self check-in absorb the front-desk load, and you can ask your live analytics a question across every location.
More members. More from every member.
Most gyms don't have a lead problem; they have a follow-up problem. Growth comes from converting more of the leads you already get and earning more from each member.
Every inquiry lands in one queue and gets a reply in under 30 seconds. The AI Receptionist answers the calls your desk misses and books tours around the clock.
Turn the PT package nobody offered and the retail they buy elsewhere into one-tap upsells inside the member app.
Launch referral campaigns in a few clicks, so a happy member becomes a steady source of warm leads.
Stop churn before it starts.
By the time a member cancels, they decided weeks ago. The AI Churn Predictor catches them while they're still deciding: who's about to leave, why they're at risk, and what to say to keep them.
The AI Churn Predictor learns your gym's patterns and ranks who's most likely to leave, with the revenue at stake and the reason in plain language: contract ending soon, attendance dropping, payment friction.
For every at-risk member, FLiiP drafts three personalized win-back messages in your gym's voice through RISE. Pick the one that fits and send it. Nothing goes out without your approval.
Prebuilt playbooks for onboarding, inactive members, and renewals trigger on what a member actually does, so the ones who'd drift out quietly get reached first.
Half of churn is just a declined card. FLiiP retries failed payments for up to 48 days and refreshes expired cards before the next charge.
Give your team their week back.
Every task a member can do themselves is one your staff shouldn't be doing. FLiiP takes that work off the team's plate so they can sell, coach, and look after members.
Members pause, switch plans, update cards, and book classes in your branded iOS and Android app. Every request that never reaches the desk is time back for selling.
The AI Receptionist answers inbound calls around the clock in English and French, books tours, and captures leads. A lead never goes to voicemail.
SMS, email, and member conversations in one place, so whoever picks up the next message sees everything before it. One source of truth, every shift.
Get answers, not just dashboards.
Most gym software hands you a chart and walks away; owners don't lack data, they lack answers fast enough to act on. FLiiP reads your numbers and tells you what changed and what needs attention, in plain language, in real time.
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Ask your data a question, get an answer
Ask in plain language which plans are churning fastest or how joins compare to last quarter, and get the answer in seconds. No analyst, no SQL.
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Know about problems before they're problems
FLiiP watches the numbers and flags the moment something moves, check-ins dropping or failed payments climbing, so you respond the day it happens.
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See every location side by side
Revenue, retention, and membership for every location on one screen, same metrics across all of them. Roll up all locations or drill into one club.
Integrating FLiiP allowed us to bring our member acquisition process into the modern era without compromising the premium, personalized experience our members expect. The 'Book a Tour' system alone has changed how we engage with prospects.
Everything your gym runs on, in one place.
See it on your own numbers. We'll show you how FLiiP drives revenue and protects retention, then handle the switch for you.
We handle the migration. Pricing tailored on the call.