Grow your gym, not just manage it.
Front desk chaos. Churn cycles. Five disconnected tools. FLiiP pulls operations, CRM, member management, payments, and AI into one system built for commercial gyms.
Every module on one member record.
Most gym software grew out of one job and bolted on the rest, so billing never sees the CRM and the front desk re-keys everything by hand. The seams cost you: members billed after they paused, declined cards quietly ending memberships, leads lost in an inbox. FLiiP puts member management, CRM and automation, payments and billing, and a branded app on one member record, so a charge, a check-in, and a conversation all land in the same place instead of five disconnected tools.
Front desk relief, by design.
The front desk should sell memberships and handle what only a human can. Everything else should already be done. At 500+ check-ins a day, that system can't be a yoga-studio booking app that grew up.
Keytag, NFC, dynamic QR, or facial recognition, hardware-agnostic across Gantner, Passport Technology, and others. Failed-payment members caught at the turnstile, with live attendance on the dashboard.
Members pause, switch plans, update cards, and book classes in the app, on rules you set centrally. The front desk stops being a help desk.
Contracts, billing, conversations, visits, and notes on one screen for every shift. No member treated like a stranger on visit 47.
A CRM that speaks gym.
A tour-to-trial-to-member-to-renewal loop isn't a quarterly enterprise sales cycle. It's volume and speed, dozens of times a week. FLiiP's CRM (RISE) is built around that loop, with playbooks that ship loaded.
Web, Instagram, Facebook, walk-in, referral, and paid search into one queue, attributed and scored, with an auto-response in under 30 seconds. No leads lost in an inbox for three days.
10+ playbooks built from real gym sequences, trial conversion, onboarding, win-backs, PT upsell, renewals, ready to activate in a click. No marketing team or developer required.
SMS, email, WhatsApp, web, and app messages in one thread per member, with the profile inline. Whoever picks it up has full context.
Get paid. Recover more. Write off less.
Every membership is a recurring charge, and every charge is a chance to lose money you already earned. FLiiP runs the full cycle on Adyen: collect across every channel, catch the declines, recover them automatically, and reconcile the deposit, so less slips through and finance always knows where it stands.
Credit cards, Apple Pay, Google Pay, and bank debits (PAD/EFT in Canada, ACH in the US, SEPA in Europe) across checkout, the member app, and CRM follow-ups. One payment layer, no third-party processor login.
Linked terminals take card-present payments at the front desk and POS. Every tap lands on the member's file and in the same payment log, nothing to re-enter or reconcile by hand.
Account Updater refreshes expiring cards before the next charge, and declines retry intelligently for up to 48 days at the optimal time. A temporary card problem stops quietly ending paying memberships, and manual intervention drops 90%+.
Overdue accounts get automated email, SMS, and AI outbound call sequences that recover the balance and bring the member back in. Accounts that truly need escalation hand off to a collections agency.
A daily reconciliation view shows what was charged, deposited, and still outstanding, by category and payment method. Finance closes the month without waiting on exports or chasing a spreadsheet.
Stop losing the revenue you already earned.
Half of churn is just a declined card. FLiiP recovers the money most gyms quietly write off, from a refreshed card to a retried charge to an AI call that brings the member back.
- 01 · Prevent Account Updater Expiring cards refresh on file before a renewal can fail.
- 02 · Recover Smart Retries Failed charges retry intelligently for up to 48 days at the optimal time.
- 03 · Collect Integrated terminals Card-present payments at the desk and POS, synced to the same member file.
- 04 · Re-engage Soft + hard collections Automated email, SMS, and AI outbound calls recover overdue balances; true cases escalate to an agency.
Account Updater, Smart Retries, integrated terminals, and AI-assisted collections, all on Adyen and tied to the same member record.
An app with your name on it, in every member's pocket.
Every booking in your app is a relationship you own and a front-desk interruption you avoid. Members book, buy, manage billing, and check in from an app that carries your name, so staff get peak hours back.
Members reserve classes and PT, update payment details, and manage their membership without calling the desk.
Your logo, your colors, your name in the app store, reinforcing your brand every time a member opens their phone.
Key tags, dynamic QR, NFC tap, and facial recognition via Gantner and Passport Technology, in sync with billing in real time.
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Your brand in every member's pocket, not someone else's.
The same app your members book, pay, and check in on, wearing your logo, your colors, and your name. Drag to watch a stock app become a real, branded one.
- Your logo, your colors
Members open an app that looks like your gym, down to the icon on their home screen.
- Your name in the stores
Listed in the App Store and Google Play under your gym, not a vendor.
- All of FLiiP underneath
Booking, billing, check-in, and one member record. You own the brand; we run the platform.
Gold's Gym Quebec replaced a 13-year-old desktop system with a mobile-first app across both locations.
After 13 years with ABC, we knew it was time to evolve. We were juggling three different systems: ABC for operations, Gym Sales for CRM, and Trainerize for training. FLiiP consolidated everything into one modern, integrated platform.
One system. Built for commercial gyms.
Stop bolting tools together. Activate one module to replace what's broken, or run the whole gym on FLiiP. A dedicated specialist runs your full migration.
Specialist-run migration, fully supported. Pricing tailored on the call.