Grow your gym, not just manage it.

Front desk chaos. Churn cycles. Five disconnected tools. FLiiP pulls operations, CRM, member management, payments, and AI into one system built for commercial gyms.

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Member tapping a self check-in kiosk at a gym front desk One member record
A member scans a QR code on their phone to enter through the turnstile Check-in and access
Wide reception lobby with staff and members moving through the gym entrance Profiles, every touchpoint
Receptionist taking a prospect call at a gym front desk Capture every lead
Manager reviewing follow-up workflows on a back-office screen Follow-up playbooks
Gym owner reading member messages on a tablet on the floor Unified inbox
Member paying at a card terminal at the gym front desk Payments on Adyen
Staff ringing up a smoothie-bar sale on an in-person terminal In-person terminals
Finance staff reviewing a daily reconciliation view on a screen Recover and reconcile
Member using the gym's branded app while relaxing in the lounge Your branded app
Member checking in to a class on a phone outside the studio Self-serve booking
Gym staff reviewing the day on phones during a team huddle Members and staff, one app

Every module on one member record.

Most gym software grew out of one job and bolted on the rest, so billing never sees the CRM and the front desk re-keys everything. FLiiP puts member management, CRM, payments, and a branded app on one member record, so a charge, a check-in, and a conversation all land in the same place, not five disconnected tools.

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Front desk relief, by design.

The front desk should sell memberships and handle what only a human can. Everything else should already be done. At 500+ check-ins a day, that system can't be a yoga-studio booking app that grew up.

500+ daily check-ins handled Keytag, NFC, dynamic QR, or facial recognition, hardware-agnostic across Gantner, Passport Technology, and others. Failed-payment members caught at the turnstile, with live attendance on the dashboard.
~70% of changes self-serve Members pause, switch plans, update cards, and book classes in the app, on rules you set centrally. The front desk stops being a help desk.
1 record, every touchpoint Contracts, billing, conversations, visits, and notes on one screen for every shift. No member treated like a stranger on visit 47.

FitSanté saves an average of 20 hours per week on communication and follow-up since switching to FLiiP.

Olivier L. & Francis L., Co-Owners, FitSanté
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A CRM that speaks gym.

A tour-to-trial-to-member-to-renewal loop isn't a quarterly enterprise sales cycle. It's volume and speed, dozens of times a week. FLiiP's CRM (RISE) is built around that loop, with playbooks that ship loaded.

30 sec auto-response Web, Instagram, Facebook, walk-in, referral, and paid search into one queue, attributed and scored, with an auto-response in under 30 seconds. No leads lost in an inbox for three days.
10+ playbooks shipped 10+ playbooks built from real gym sequences, trial conversion, onboarding, win-backs, PT upsell, renewals, ready to activate in a click. No marketing team or developer required.
5 channels, 1 thread per member SMS, email, WhatsApp, web, and app messages in one thread per member, with the profile inline. Whoever picks it up has full context.

Club MAA grew revenue 22% year over year and reduced churn by 30% after implementing FLiiP's CRM and automation workflows.

Francis B., Head of Ops & Sales, Club MAA
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Get paid. Recover more. Write off less.

Every membership is a recurring charge, and every charge is a chance to lose money you already earned. FLiiP runs the full cycle on Adyen: collect across every channel, catch the declines, recover them automatically, and reconcile the deposit, so less slips through and finance always knows where it stands.

One payment layer, every channel Credit cards, Apple Pay, Google Pay, and bank debits (PAD/EFT in Canada, ACH in the US, SEPA in Europe) across checkout, the member app, and CRM follow-ups. One payment layer, no third-party processor login.
On-site payments, synced Linked terminals take card-present payments at the front desk and POS. Every tap lands on the member's file and in the same payment log, nothing to re-enter or reconcile by hand.
Failed payments retried up to 48 days Account Updater refreshes expiring cards before the next charge, and declines retry intelligently for up to 48 days at the optimal time. A temporary card problem stops quietly ending paying memberships, and manual intervention drops 90%+.
Overdue handled automatically Overdue accounts get automated email, SMS, and AI outbound call sequences that recover the balance and bring the member back in. Accounts that truly need escalation hand off to a collections agency.
Know what got deposited today A daily reconciliation view shows what was charged, deposited, and still outstanding, by category and payment method. Finance closes the month without waiting on exports or chasing a spreadsheet.

Atlantis migrated its full membership off ABC Fitness and cut payment processing fees, with reporting by category and payment method and no month-end waiting.

Atlantis · gym and retail on one platform
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Stop losing the revenue you already earned.

Half of churn is just a declined card. FLiiP recovers the money most gyms quietly write off: a refreshed card, a retried charge, or an AI call that brings the member back.

An app with your name on it, in every member's pocket.

Every booking in your app is a relationship you own and a front-desk interruption you avoid. Members book, buy, manage billing, and check in from an app that carries your name, so staff get peak hours back.

Self-serve, 24/7 Members reserve classes and PT, update payment details, and manage their membership without calling the desk.
Your logo, your app store Your logo, your colors, your name in the app store, reinforcing your brand every time a member opens their phone.
Keytag, QR, NFC, face Key tags, dynamic QR, NFC tap, and facial recognition via Gantner and Passport Technology, in sync with billing in real time.

A mobile-first platform that finally replaced a 13-year-old Windows system, across both clubs.

Gold's Gym Quebec · 2 locations
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The FLiiP member app calendar, branded in FLiiP blue.

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Your brand in every member's pocket, not someone else's.

The same app your members book, pay, and check in on, wearing your logo, your colors, and your name. Drag to watch a stock app become a real, branded one.

  • Your logo, your colors

    Members open an app that looks like your gym, down to the icon on their home screen.

  • Your name in the stores

    Listed in the App Store and Google Play under your gym, not a vendor.

  • All of FLiiP underneath

    Booking, billing, check-in, and one member record. You own the brand; we run the platform.

Gold's Gym Quebec replaced a 13-year-old desktop system with a mobile-first app across both locations.

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After 13 years with ABC, we knew it was time to evolve. We were juggling three different systems: ABC for operations, Gym Sales for CRM, and Trainerize for training. FLiiP consolidated everything into one modern, integrated platform.

Sio K., CEO Gold's Gym · 2 locations
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One system. Built for commercial gyms.

Stop bolting tools together. Activate one module to replace what's broken, or run the whole gym on FLiiP. A dedicated specialist runs your full migration.

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Specialist-run migration, fully supported. Pricing tailored on the call.