Retention Tools
Gain critical insights into member activity and take early action to engage and retain at-risk members. Discover our dashboards & reports!
Made by owners, for owners.

Automated & Personalized Communications
Discover a large range of personalized communications through SMS and Email automations
- Follow-up automatically on a new lead
- Re-activate a member that hasn’t shown up in a while
- Build member loyalty (Birthday message, referrals, etc)

Get notified of a bad experience
Stay connected with your members 24/7 without having to be physically at the gym
- Adopt a customer-centric approach
- Get notified when a member leaves a bad review so you can act before it’s too late
- Know the areas of improvement for your coaches and your business

Members Feedback
Monitor member satisfaction in real-time.
- Members can rate their experience after a visit
- Automatically convert the good reviews into Google Reviews to increase Awareness
- Motivate your staff with insight to constantly improve service

Dashboard Insights
Get access to a wide range of dashboards created specifically for the fitness industry
- Sales, Memberships, Services, Classes Dashboards, and much more.
- Critical KPI’s at your fingertips, in one click
- Easily export reports for accounting

Automated Renewals
Use FLiiP as your business partner
- Reduce your churn rate drastically by renewing your members on autopilot
- Offer a smooth experience to your members
- Save time to focus on what you love
Growth partner for ambitious owners
TESTIMONIALS
Julie Hubert
I immediately felt that we understood my needs, my reality. These are people who work very well and hard to perfect their service to stick as much as possible to the current challenges of entrepreneurs, owners of sports centers and studios. If you are in a research process right now, I highly recommend that you contact FLiiP for a demo. Your decision will only be easier!
Karim El Hlimi
The FLiiP team are always there to help me, both in the management of my platform and in the efficiency of my company. The tools I used saved me a lot of time to avoid falling into hours of mismanagement.
Their service is distinguished from others by the fact that we feel they work in collaboration with us, which elevates the quality of my business.
Isabelle Beauchamp
Making the change from our previous platform to FLiiP was obvious to us. Accessible and efficient customer service is essential to maximize our time. The economy of the monthly cost is also considerable for a small company like ours.
We are very happy with the change !